Question 1

How do I book an appointment?

Accepted Answer

Lash appointments are booked instantly online through Acuity Scheduling — choose your service, date and time and you'll receive an email confirmation. Korean facial appointments are booked directly with Megan on WhatsApp or email so she can help you choose the right treatment.

Question 2

Where is the studio?

Accepted Answer

Stylashlee is a private studio in Golders Green, London (NW11 8EE) — 3 minutes from Golders Green station. The full address is shared once your booking is confirmed.

Question 3

What are your opening hours?

Accepted Answer

Tuesday and Wednesday: 11:00 – 19:00. Thursday to Saturday: 9:00 – 16:30. Closed Sunday and Monday.

Question 4

How long do lash extensions last?

Accepted Answer

With regular infills every 2–3 weeks, lash extensions can be maintained indefinitely. Aftercare and lash-friendly products make a real difference to retention.

Question 5

How often should I book an infill?

Accepted Answer

Every 2–3 weeks is recommended to keep your set looking freshly done and to protect the health of your natural lashes.

Question 6

What's the difference between classic, hybrid, volume and mega volume?

Accepted Answer

Classic gives a mascara-effect finish (one extension per natural lash). Classic X adds length using our signature single-lash technique. Natural Volume (2D–3D) creates fuller, fluffier lashes. Mega Volume (4D–7D) is our most dramatic. Wispy sets use multi-length lashes for a spikey, textured look.

Question 7

Is a Korean Lash Lift better than extensions?

Accepted Answer

Neither is 'better' — they're different. A lash lift curls and lifts your natural lashes for a soft, natural effect and lasts 6–8 weeks. Extensions add length and volume. Megan will help you choose based on your lashes and lifestyle.

Question 8

How do I care for my lashes at home?

Accepted Answer

Cleanse daily with a lash-safe foaming cleanser, brush them through gently each morning, and avoid oil-based products, waterproof mascara and rubbing or sleeping face-down.

Question 9

Which Korean facial is right for me?

Accepted Answer

The Advanced Radiance Peel is best for dull, congested or textured skin. The Signature Radiance Glow is a deeply hydrating facial for dry or tired skin. The Total Radiance Rejuvenation (microneedling with exosomes) targets fine lines, firmness, pores, acne scarring and pigmentation. If in doubt, message Megan on WhatsApp and she'll advise.

Question 10

What if I don't get an email reply?

Accepted Answer

If you don't receive an email response within 6 hours, please check your junk folder.

Question 11

What is your cancellation policy?

Accepted Answer

Please give as much notice as possible when rescheduling or cancelling — the studio is one-to-one, so late cancellations are difficult to fill.

Frequently asked.

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